Order processing and dispatch
Statefolk apparel is made to order. Orders are normally prepared and dispatched within 1–3 days after the order is placed. As soon as your order is on the way, we will email you a shipping confirmation with tracking information.
Estimated delivery
Estimated delivery is within 9–12 days from the order date. This time includes order preparation, dispatch, and carrier transit.
Severe weather, carrier interruptions, peak-season volume, customs processing, or an incomplete address can occasionally affect the estimate. If the delivery window has passed, email support@statefolk.com with your order number and we will help check the shipment.
Tracking
Tracking may take 24–48 hours to display its first update after the carrier receives the package. The tracking link in your shipping confirmation email will show the latest carrier information.
Shipping charges
Available shipping methods and any applicable charges are shown at checkout before payment.
Address changes
Please review your address carefully before ordering. If you notice an error, contact us as soon as possible. We will do our best to help before production or shipping begins.
30-day free returns and exchanges
If there is any problem with your order—or the item simply is not right for you—contact us within 30 days of delivery. We support free returns and exchanges and cover the return or exchange shipping cost. You will not be charged return postage or a restocking fee.
Email support@statefolk.com with your order number and whether you prefer a return or exchange. We will send clear instructions.