Our goal is to make ordering from Statefolk clear and comfortable from the moment you choose a design until your order arrives.
Product and sizing help
If you are unsure about a color, size, or product style, please review the size guide on the product page or email support@statefolk.com before ordering. We are happy to help you compare the available options.
Processing and delivery
Orders are usually dispatched within 1–3 days after being placed. Estimated delivery is within 9–12 days from the order date. You will receive a shipping confirmation with tracking information when your order leaves our facility.
Changes and cancellations
Our products are made to order, so contact us as soon as possible if you need to request a change or cancellation. Once production or shipping has started, a change may no longer be possible.
30-day quality promise
If an item arrives damaged, defective, incorrectly printed, or different from what you ordered, contact us within 30 days of delivery. We will arrange an appropriate replacement or refund. You will not have to pay return shipping for an approved quality issue.
How to contact us
Email support@statefolk.com. For an existing order, include your order number and the email address used at checkout. For a quality concern, include clear photos so we can understand the issue and help without unnecessary delay.